[Resolved] Tata Sky — pairing error in dth

someshsharma10

from Delhi, Delhi

Address:

Bhind, Madhya Pradesh, 477555

I didn't use the service for 4 months. Then i recharged yesterday but it is not working.
On the tv, there is just a blank screen with a message : "this is the wrong card for this set top box (Pairing error).
My subscriber id is [[protected]]
Please resolve this problem as i trust your good company. I am a loyal tata sky consumer.
Thanks.

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May 4, 2018

Complaint marked as Resolved

Tata Sky customer support has been notified about the posted complaint.

Verified Support

Apr 03, 2018

Tata Sky Customer Care's response Hi, we have raised a service request to sort this and you'll hear from us at the earliest.

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Comments

Dr Lok Nath Verma

from Raipur, Chhattisgarh

I have Tata sky connection ID [protected]. Before the connection deactiveted my pack is 299 Rs. per month.. I have no option for change the pack..

I would like to see only Hindi News channels, Astha.. sanskar etc FREE channels & some other hindi knowlegeble channels..Plz.. reply soon on my no. [protected], [protected]

Tata Sky Customer Care's response, Apr 4, 2018

Verified Support

Hi, we have raised a service request and you'll hear from us at the earliest.