[Resolved]  Tata Sky — pathetic and looting service by tata sky

Address:Bangalore, Karnataka, 560061

My registered tata sky subscriber number is :-[protected].
Since last 8 months i am facing the same problem while seeing the tv channels its getting stuck. And every time i complain to tata sky, the technician comes and does some thing and i will be charged rs 225 + gst. But the problem still persist after 5 to 10 days. And this happened probably 6 to 7 times where i spent large amount of money for the same problem. But problem still did not get solved. And today i find out the problem that the problem is with setup box then once again they want to charge me 350 (Ready to pay) for new setup box and 225 + gst
So sir its my humble request to kindly try to solve the matter urgently, and refund my excess amount taken for the same problem repeatedly.
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Nov 16, 2017
Complaint marked as Resolved 
Tata Sky customer support has been notified about the posted complaint.
Verified Support
Oct 16, 2017
Tata Sky Customer Care's response
Hi, we have raised a service request to address your concern and you'll hear from us at the earliest.
Complaint comments 

Comments

We had taken tata sky services in dec 2015 but are facing lot of problem everynight the service gets disconnected and then starts the next morning and they are not bothered to resolve the issue we are absolutely tired we work and entore day we are out and every night the service is disconnected .they donot value for customers money.
Tata Sky Customer Care's response, Oct 17, 2017
Verified Support
Hi, that's not how it should have been. Kindly share your RMN/Subscriber ID so we can help.
Sir. I want to change this suscriber id [protected] name and mobile number . when I buy to new tatasky connection the customer is not fill my name and no... Today recharge account face to problem. Please solve my problem.
Tata Sky Customer Care's response, Oct 17, 2017
Verified Support
Hi, we have made a note of your concern. You will hear from us soon.
Tata Sky Customer Care's response, Oct 19, 2017
Verified Support
Hi, we were unable to get in touch with you. Do share an alternate number so that we can get in touch with you at the earliest.
Hi,

I have just recharged the dhamaal pack of Rs.199.
My subscription ID is [protected].
But my recharged pack is not working.

Kindly check.
Tata Sky Customer Care's response, Oct 17, 2017
Verified Support
Hi, we have raised an SR to address your concern and you'll hear from us at the earliest.
This tata group's another blatant attempt of fleecing its trusting customers by simply blocking the DD telecast of sporting events. What is even more disgusting is the fact that they blame the broadcaster, when you probe further they simply put your call on hold for eternity so that customer gets further pissed of and drops the call.
Tata Sky Customer Care's response, Oct 21, 2017
Verified Support
Hi, as per the order of the Honorable Supreme Court of India, cricket telecast is not available on “DD National”.
Booked a Tata Sky on 29 th September till todate installation was not happened. And the response from the customer executive is not good.

Very bad experience !!
Tata Sky Customer Care's response, Oct 18, 2017
Verified Support
Hi, that not how it should have been. Allow us to help you. Please share your RMN/Subscriber ID for further assistance.

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