Tata Sky — Pathetic service and poor customer care response

gupat.shishir81

from Satrikh, Uttar Pradesh

Address:	Ghaziabad, Uttar Pradesh, 201012
Website:	mytatasky.com

Dear Sir,
This is regarding no signal in my set top box. Today morning i recharged my Tata sky services but could not avail the services . I complaint on customer care number at 11:45 am they assured me that service person will visit at 3 pm. But no body turned up till 3 pm then again i called to customer care they said that my complaint has not been forward so service person could not visit my address. I don't know how people from tata sky are so irresponsible and made me wait whole day for no reason my complaint no. Rmjt2dn. Please look into the matter and stop harassing the customer who are associated with you for such a long period of time.

Thanks

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Comments

Lalit Powar

from Bengaluru, Karnataka

You can address your complaint to tata sky’s official handle @tatasky. They will arrange for a callback and assist you accordingly. I once faced an issue where I paid for the package amount but my account was de-activated. I tweeted regarding this complaint and tata sky immediately responded to my tweet. All I had to do is submit my subscriber ID. The customer service team instantly gave a callback and my account was activated. I suggest you too should provide your subscriber ID either here or tweet regarding your issue with this complaint link. I am sure they will look into your matter and fix the no signal issue with immediate effect.