Tata Sky — PATHETIC SERVICES OF TATA SKY

Address:

Kota, Rajasthan

I, JASLEEN ANAND A USER OF TATASKY FOR LONG, AS LONG AS ITS VERY LAUNCH IN INDIA. MY SUBSCRIBER ID IS [protected] (MANJEET SINGH ANAND). I HAVE LODGED A COMPLIANT ON 14TH MAY, 2014 REGARDING MY TATA SKY NOT WORKING PROPERLY. THE RESPONSE GIVEN BY THE CUSTOMER CARE EXECUTIVE WAS THAT THE PROBLEM WILL BE RESOLVED ON 15TH BY 11 A.M. THE EXECUTIVES VISITED OUR PREMISES AND WITH A LAME EXCUSE THEY WALKED OUT WITHOUT RESOLVING THE ISSUE, AND WITHOUT EVEN LOOKING WHAT OUR PROBLEM REALLY WAS. THE EXECUTIVES SEEMED LEAST INTERESTED IN RESOLVING THE ISSUE. LODGING A COMPLAINT AGAIN WITH THE CALL CENTRE, THE EXECUTIVE AGAIN RESCHEDULED IT FOR 16TH MAY, 2014 AT 10.20 A.M. BUT AGAIN THERE WERE NO EXECUTIVE VISIT IN OUR PREMISE. CALLING AGAIN AT THE CALL CENTRE THE REPLY WAS THAT THE VISIT WILL BE BEFORE 7 P. ON 16TH MAY ITSELF. BUT AGAIN THE RESPONSE WAS NIL. THE PATHETIC SERVICES OF TATA SKY HAS CAUSED A LOT OF HARRASMENT. THE CALL CENTRE EXECUTIVES AS WELL PROVIDE NO HELP TO A VERY LOYAL CUSTOMER OF TATA SKY. REGARDLESS OF ALL THE HARRASMENT CAUSED TO US FOR THE PAST 3 DAYS, NO SOLUTION HAS BEEN PROVIDED TO US BY THE TATA SKY EXECUTIVES. TOTALLY FRUSTRATED WITH THE SERVICES PROVIDED BY TATA SKY, IF NO HELP BEING PROVIDED WITHIN 1 DAY TO THE MAX., I WILL BE VERY GLAD TO SHIFT MY DTH CONNECTION TO A BRAND WHICH PROVIDES MUCH BETTER SERVICES THAN TATA SKY.