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My tatasky password number I'd [protected]
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I am Ujwal Naik, subscription ID [protected]. Worst ever service and commitments from Tatasky and dealer M/s.L.K. Enterprise, Kothrud, Pune. We have 3 connections at home. Currently only 2 connections are supposed to be activated and accordingly I have paid annual subscription of Rs.6015/- Dhamal mix and Times News. for 2 TV connections vide receipt no. 743 Dated 10/11/2016 from dealer M/s.LK Enterprises, Pune for period ending.09/11/2017. Incidentally we use only 1 connection (Digicard no.[protected]on weekdays and second connection(Digicard no.[protected] on weekends. We both are Senior citizens.
To my shock and surprise, I found in last 2-3 months, 2nd connection gets deactivated and again reactivated subsequent to our repeated complaints.
Today was the height of non-sence when the concerned representative from dealer and Tatasky just not bothered to understand our submission and unilaterally disconnected the services. I fail to understand, when we have paid for the services as per the demand, how Tatasky can disconnect the connection. I want the highest responsible authority to intervene immediately and restore the services with commitment for valid services till 09/11/2017, with assurance no more harassment in future. Immediate response is expected. Else I will be constrained to take further severe action against Tatasky and dealer.
To my shock and surprise, I found in last 2-3 months, 2nd connection gets deactivated and again reactivated subsequent to our repeated complaints.
Today was the height of non-sence when the concerned representative from dealer and Tatasky just not bothered to understand our submission and unilaterally disconnected the services. I fail to understand, when we have paid for the services as per the demand, how Tatasky can disconnect the connection. I want the highest responsible authority to intervene immediately and restore the services with commitment for valid services till 09/11/2017, with assurance no more harassment in future. Immediate response is expected. Else I will be constrained to take further severe action against Tatasky and dealer.
I too had earlier shared my subscriber id in this complaint forum and Tata Sky's support team did get in touch with me. I am sure they will try getting in touch with you too. Alternatively, you can try writing to them at [protected]@tatasky.com or call their helpline number at [protected]. The best part is it is available 24X7. I am sure they will look into your matter and assist you in resolving your issue, immediately.
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