[Resolved]  Tata Sky — Poor signals & its extra cost pay every time

Address:Faridabad, Haryana
Website:TATA SKY

Please note that i am using services of tata sky dish from last 3 years..

I am very disappointed from his services..

Major problem is there signals.

I suffered 4 times & every time they asked to me for pay services charges of rs 250 & i payed.

My complaint is. Why customer need to pay extra charges on there signal problems. Signal problem is the company problem, not a customer problem.

And on the same day they also charge the full day cost why they do not remembered the cost of that day because customer are unable to utilise the services on the same day because of company fault.

Recently i faced the signal from in last month june'17 & that time i payed rs 250 to tata sky for its executive visit now the same issue i faced yesterday on dated 11/7/17 & again they are asking to pay rs 250 for executive visit which is not correct..

I can not pay the services charges to company all the time because of there poor services.

Need to take action on this type of complaints.

Please help & support

Thanks
Loveleen singh
[protected]
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Aug 16, 2017
Complaint marked as Resolved 
Tata Sky customer support has been notified about the posted complaint.
Verified Support
Jul 12, 2017
Tata Sky Customer Care's response
Hi, we are working on your concern. We shall connect with you soon.
Complaint comments 

Comments

My Tata sky is not working well...I am unable to see Malayalam channels which I have subscribed...whichever i am seeing ids cutting and flickering...the transmission received is not good at all . About 2 months before, i went to TATA sky agency at green square market... i told them the problem, but they did not come to my place.
Tata Sky Customer Care's response, Jul 12, 2017
Verified Support
Hi, allow us to help you. Please share your RMN/Subscriber ID for further assistance.

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