Tata Sky — Problems in channel

Address:

Gurgaon, Haryana, 122002

This is to bring your kind notice that i am a user commercial user of tata sky hd set top up box. I am unable to see ten & ten hd channel in my tv. My customer id is [protected]. I made a complain regarding same to tata sky customer care on 29/05/2016 i. E. Sunday. Care center told me tomorrow i. E.30.05/2016 my technician team will visit your place. But no one has come. Again i called to care center on 31/05/2016. I got same reply. I am calling everyday and i am getting same reply. Even i have spoken to higher authority of care center also and they also replied the same. Still the problem has not been solved and no one has visited at our place. Today is 03/06/2016. I do not know what kind of customer service i am getting. Now i am confused that what to do, should i removed the tata sky and get a new connection from other subscriber or what?

Ganesh

Soi7 pub & brewery
Cyber hub, gurgaon