[Resolved]  Tata Sky — re-installation of dish antenna

Address:

SECTOR 12, PLOT D-2, Mumbai City, Maharashtra, 410210

I have put request on customer care since 25th july 2019 for removing and re-installation of dish antena due to fixing of grill in the balcony area of my flat. Tata sky took the complaints, sent me sms at every stage including the technican visiting between so and so hours. Then just before visiting hours another sms received saying complaint kept on hold. On checking customer care, they informed that it was on our request they hold the call while we did not called them. It appears that tata sky's technicians are giving wrong information and there is no one in this organisation taking care of customer or their grievances. Such attitude from tata organisation is new to me and surprised that how tata is allowing such practices in their organisation while claiming high ethical value of business and customer satisfactions.