Tata Sky — Recharge amount of rs 300 not credited-tata sky id[protected]

Address:

530018

I have tata sky with id [protected]. I have recharged of amount rs300 through my axis bank account no. Bojja bujji babu ([protected]) amountinr 300.00transaction typedebit on date24 jun '16transaction descriptioninb/[protected]/tata sky ltd (Billdesk)/pa.
The amount is not credited and deactivated your services from[protected]. I again have recharged of rs 350.00.
Please credit the amount immediately.
B bujjibabu
Mob[protected]