[Resolved] Tata Sky — Recharge related

kv singh2339

from Delhi, Delhi

Address:	New Delhi, Delhi, 110075
Website:	www.tatasky.com

I made a request for upgradation of existing setup box (ID [protected]) from HD to HD with Karaoke system and renew of Annual subscription of Mega HD Pack. I was told to deposit 16, 400/- which I transferred online. When Engineer came to Upgrade, he forced me to recharge for additional 500/- without which he was unable to proceed. That too I did online. Now My account is showing due as 193/-. Please clarify.
Amount Credited Amount Debited Balance
Online Recharge 16, 400/- 16, 400/-
Online recharge 500/- 16, 900/-
HD PVR with Karaoke 6891/- 10, 009/-
Karaoke Subscription 600/- 9, 409/-
USB Mic 199/- 9, 210/-
Annual Subscription Mega HD Pack 8500/- 710/-

My account balance should be Rs 710/- as balance where as I am told to recharge for Rs 193/-.

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Apr 2, 2017

Complaint marked as Resolved

Tata Sky customer support has been notified about the posted complaint.

Verified Support

Mar 02, 2017

Tata Sky Customer Care's response Hi, we are working on your concern. We shall contact you soon to get this sorted.