[Resolved] Tata Sky — recharged online but failed

bisal2795

Address:

Vijay apartment 3 Floor Jatin das road Majher para Ichapur P.O Nawabganj Dist Nawabganj WB

I am satayavan das age 64 retd from af. I did recharged on line but failed, as my perception is when i was doing recharge my tv was switched off i got a massage like "request for emergency top-up has failed as your mobile number is mapped with multiple tata sky accounts. To avail the service, sms topup to 56633. I did massage but failed my mob no [protected]. Please do the needful

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May 16, 2020

Complaint marked as Resolved

Tata Sky customer support has been notified about the posted complaint.

Verified Support

Apr 15, 2020

Tata Sky Customer Care's response Hi! Help is here. We have raised a service request. Rest assured, you will hear from us soon.

Verified Support

Apr 15, 2020

Tata Sky Customer Care's response We hope your issue has been resolved. Let us know if you require further assistance, we will be glad to help!