[Resolved]  Tata Sky — Refund of my cancelled order

My name is pratham devadiga ph.no.[protected] I had ordered tata sky now tata play dth next day tata sky excutive visited my place and told me that Tata sky can't be installed in my how to some circumstances and satallite Signal issue after that I contacted tata play's customer care number I called tata play 5 times but they Just Said they will refund my money but it is still not refunded now it's more than 2 week's above I please request you to help me get back my refund.i ordered dth under the name of pratham devadiga pH.no.[protected] subscriber I'd.[protected] I paid 1698rs. Please look into this and initiate my refund please.