[Resolved]  Tata Sky — Replace tata sky set top box not working properly and i want to discontinue my services and want to refund my money back

Address:	Mumbai City, Maharashtra, 144401
Website:	www.tatasky.com

Dear sir/madam

I am anupam kumar consumer of tata/sky services for that my
Ubscriber id is [protected]. I had recharged with 3850 rupees as annual package (Kids and sports package) and i called up to tata/sky for activation same day 23 nov 2016 but my services were not activated. Suddenly i was facing problem with no signal in my tata/sky setup box and as i made a call to tata/sky customer care they suggested to transfer the case to technical team, one technician send to my house he was not carrying tata/sky id card with him, he said my setupbox is to be replaced, he replaced with old one for that tata/sky deducted 600 rupees from my account but again after two days i had same problem again i made call to customer care to stop and deactivate my tata/sky services but after five day i am not able to receive my amount back.

I want my money back for replacement and technician visit charges which was deducted from account.