Tata Sky — replacement of non mp4 set top box

Address:

Surat, Gujarat

my sub. id [protected], complaint id No. IBDONMV 15/06/2015 over & a week past, the set top box is still not replaced, no call from tata sky p check and let me know when the complaint will be attended. such irregularity from reputed organization can not be expected ! pl hurry and solve my problem, also compensate the missing of all most all tv channels. pl contect me on [protected]. your contect no[protected] and other phone remain engaged for hours together !