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Tata Sky

[Resolved]  Tata Sky — secondary box activation

Address:12, CHOUDHARY COLONY, KARTARPURA, Jaipur, Rajasthan, 302006

Hi my reg. Mobile no. Is [protected]
My secondary box is inactive and i wanna make it active as due to covid 19 we are at home and wanna enjoy dth services. I am unable to contact customer support. Activation option is neither available in the app nor on the website. Please help asap. My secondary setup box no. Is[protected]
And digicard no. Is[protected]
I have attached its details screenshot also. Please help
+1 photos
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May 22, 2020
Complaint marked as Resolved 
Tata Sky customer support has been notified about the posted complaint.
Verified Support
Mar 26, 2020
Tata Sky Customer Care's response Hi, we understand your concern. We have raised an SR# 1ZAPCT6A for you and will contact you soon.
Verified Support
Apr 20, 2020
Tata Sky Customer Care's response We hope your concern has been addressed! Let us know if you require further assistance, we will be glad to help! 
Complaint comments 
2 Comments

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Comments

I have done a rs. 810 recharge on tata sky id by mistake.wrong But this set top box isn't working . So i want to refund this amount to my account.

Wrong recharge I'd [protected]
Recharge I'd is perfect [protected]
Number is [protected]

Reply
Tata Sky Customer Care's response, Mar 27, 2020
Verified Support
Hi, we understand what this has been like for you. We are unable to fetch any account with the given details. Please confirm your RMN/Sub ID for further assistance.
This is the wrong card for this set up box
Pairing error

Reply
Laxmikant Anandrao udgire's reply, Mar 25, 2020
This is the wrong card for this set top box
Tata Sky Customer Care's response, Mar 27, 2020
Verified Support
Hi, we understand your concern. We have raised an SR# 1ZE7NYY5 for you and will contact you soon.
Tata Sky Customer Care's response, Mar 28, 2020
Verified Support
Hope that your issue is resolved and you are enjoying the #Jingalala experience. We are here if you need any assistance. Have A #Jingalala Day

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