Tata Sky — Service not received from last 20 Days

Address:

Darbhanga, Bihar

My VC No is [protected] The company has update the set up box MPEG4 before a month. after 10 days o[censored]pdation of MPEG4 the adopter is not working and unable to see the Tata sky service. first I have complain on dated[protected] ref no IRPW8HR after a day without service he has sent message that complaint has bee completed, i again complain on[protected] ref no IT37BXW and he has committed that we will send the executive within four hour but no any response received again I have made a complain on[protected] IU4HM7L but still not received any response from that side. please help to continue the TATA SKY service.