[Resolved]  Tata Sky — service not working : error -14 (subscription id : [protected])

Address:

Khordha, Odisha, 751007

Dear sir/madam,

This is respect to subscription id : [protected], the service is not working since last 14 days.

We have raised complained on 22/6/2019 and service engineer came on 24/06/2019 took away the old setup box and connected a new setup box. After connecting the new setup box, the service is not working and shows error code -14.

We have called multiple times (Min 30 times) customer care and no one is listening. They are just saying the issue is resolved and service request is closed.

Tata sky technician - ranjith m (Mobile : +[protected] — took the old setup box and connected a new setup box.

We have wrote email to nodal officer on 02-jul still no one bothering.

From: truptimayee behera
To: [protected]@tatasky.com
Cc: [protected]@tatasky.com
Date: jul 2, 2019, 9:36 pm
Subject: service not working : error -14 (Subscription id : [protected])
Mailed-by: gmail.com

Just receive an automated email stating "for your reference, the service request number is 1johz2nu.in future, please quote this number pertaining to your request.

This is an auto generated mail. Our representative will get in touch with you within 24 hours"

No one came and issue is not resolved.

Not sure what nodal officer is doing? Are they for helping their customers?

Very very bad service from tata sky. Tata sky cheating customer.

We are very very disappointed with the tatasky.

We are unable to view for last 14 days and tata sky is not resolving the issue.

I would request top management should look into this matter and resolve the issue by tomorrow.

Thanks
Arjuna
Mobile no : +[protected] / +[protected]