[Resolved] Tata Sky — service of tata sky | |||
Hi, I have raised a service request (Wo# z0lja0q dated 04/08/2017) as tata sky service is interrupted many times in recent past but the wo is currently on hold with a weird reason!! The "senior technician" who have visited our home on 03/08/2017 asked us to change the whole dish with 675 rs though there was only a small portion of the "l" which is damaged and that can be prepared by welding. Your "senior technician" was not bothered to resolve the issue and insisted us only on the matter "why the whole dish should be replaced" which is not professional and ethical at all. I request you to look into the matter asap and resolve it at the earliest. On top of that, there was a continuous problem of discontinued service of the second set top box which is yet to be resolved by you. Please pay attention to these two issues soon!! Regards Shubhashis [protected] Was this information helpful? | |||
Sep 8, 2017 Complaint marked as Resolved Tata Sky customer support has been notified about the posted complaint. Verified Support Aug 08, 2017 Tata Sky Customer Care's response Hi, we spoke to you regarding this and explained that the dish needs to be replaced.
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2 Comments | |||
Comments
My Tata sky DTH id is [protected]. All channels video are black and white but Audio is clear. How to get colour channels on DTH. You are requested to solve DTH problem.
Reply
Tata Sky Customer Care's response, Aug 8, 2017
Verified Support
Hi, we've refreshed the signal. Please check a few channels and write back to us.
I think your service is too late and ''""you will say that u will call us shortly and service will be done in 2hrs """. And in this nothing is true if not so call us in half an hour.
Tata Sky Customer Care's response, Sep 12, 2017
Verified Support
Hi Shruti, kindly share your RMN/ Subs ID for further assistance.
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