[Resolved]  Tata Sky — Set box replacement charges

Address:Hyderabad, Andhra Pradesh, 500050
Website:www.tatasky.com

The set box provided by the tatasky is not up to the quality. We have replaced Four boxes within 7 months and we have paid money 600 for setup box and 200 for technicians each time.
We have recharged the 6 months subscription for all native language + kids(1800) and we are able to see only half of the channel list.Every time when we call for technician help they are charging 200/- extra.
Is this the right procedure that they are following.
Govt is forcing us to use setup box. But we are facing these type of issues due to low quality setup box from tatasky.
Was this information helpful?
No (0)
Yes (0)
Aug 10, 2017
Complaint marked as Resolved 
Tata Sky customer support has been notified about the posted complaint.
Verified Support
Jul 08, 2017
Tata Sky Customer Care's response
Hi Kiran, we have duly noted your concern! We've arranged a callback, you will hear from us soon.
Complaint comments 

Post your Comment

    I want to submit Complaint Positive Review Neutral Comment
    code
    By clicking Submit you agree to our Terms of Use
    Submit
    Tata Sky
    customer care contact
    Customer satisfaction rating Customer satisfaction rating is a complex algorithm that helps our users determine how good a company is at responding and resolving complaints by granting from 1 to 5 stars for each complaint and then ultimately combining them all for an overall score.
    Read more
    42%
    Complaints
    12301
    Pending
    0
    Resolved
    5113
    Tata Sky Address
    Unit 301 to 305, 3rd Floor, Windsor, Off C.S.T. Road, Kalina, Santacruz (East), Mumbai, Maharashtra, India - 400098
    View all Tata Sky contact information