[Resolved] Tata Sky — set top box needs to be paired | |
I came back from work today and when i switched it on, I am getting a blank screen with this message - 'The set top box needs to be paired. Contact the customer care if the problem persists.' I was on call with the customer care and every time they say it will be resolved today but it is not resolved since 28 Feb Tata Sky - Resolve this issue at the earliest Was this information helpful? | |
Apr 21, 2020 Complaint marked as Resolved Tata Sky customer support has been notified about the posted complaint. Verified Support Mar 03, 2020 Tata Sky Customer Care's response Hi, we have raised a service request. Rest assured, you will hear from us soon. Never miss your favorite shows. You can watch TV on the Tata Sky Mobile app or on https://watch.tatasky.com at no extra cost. Download the app from the Google Play/App Store.
Verified Support Mar 04, 2020 Tata Sky Customer Care's response We hope your concern has been addressed. Let us know if you require further assistance, we will be glad to help!
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On the tv, there is just a blank screen with a message : "this is the wrong card for this set top box (Pairing error).
Please resolve this problem as i trust your good company. I am a loyal tata sky consumer.
Thanks.