[Resolved] Tata Sky — set top box needs to be paired (for hd digital set top box)
V
VIKSHIT SINGH RATHOR
from Powai, Maharashtra
Address:
Bhuj military cantt, Kutch, Gujarat, 37001
I recharged my tata sky hd digital set top box today. After recharging when i switched to the channel it showed a black screen saying "the set top box needs to be paired. Please call customer care if the problem persists". My hd set top box is completely sealed and do not have any card connected externally. If it had a card the problem could have been solved, but being a digital hd set top box it does not have an external card. Help!
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May 7, 2020
Complaint marked as Resolved
Tata Sky customer support has been notified about the posted complaint.
Verified Support
Mar 20, 2020
Tata Sky Customer Care's response Hi, we understand your concern. We have raised a service request. Rest assured, you will hear from us soon.
Verified Support
Apr 05, 2020
Tata Sky Customer Care's response We hope that your concern has been addressed. Let us know if you require further assistance, we will be glad to help!
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