[Resolved] Tata Sky — set top box pairing error

ozzman1785

from Chennai, Tamil Nadu

Address:

600006

Have been getting this error since i recharged this morning. Kindly resolve it at the earliest. The details of what appears on the screen once i try to browse theough channels is what i have typed below:

This is the wrong card for this set top box
(Pairing error)
Nds no:[protected]
Digi card id:[protected]
(14)

And also what would be the procedure to upgrade to tataskyhd with recording

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May 4, 2018

Complaint marked as Resolved

Tata Sky customer support has been notified about the posted complaint.

Verified Support

Apr 03, 2018

Tata Sky Customer Care's response Hi, we have raised a service request to sort this and you'll hear from us at the earliest.

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Comments

Arvind Bartwal

from Neral, Maharashtra

I was out of station for 1 month and could not recharge. Today wen I am back and did recharge it's showing pairing error please advise. Subscriber ID [protected]

Tata Sky Customer Care's response, Apr 7, 2018

Verified Support

Hi, we have raised a service request to sort this and you'll hear from us at the earliest.

स

संजय

from Ludhiana, Punjab

कल मै टाटा स्काई का न्यू कनेक्शन लिया
ओर हमें बताया गया कि नए कनेक्शन के साथ छः महीने के लिये रिचार्ज फ्री है
और अभी हमारे अकॉउंट में बैलेन्स 0 ओर रीचार्ज देय डेट 29 मार्च हैं
ओर जिस से हमारी बात हुई थी वो दिल्ली कस्टमर केअर जो मोबाईल नंबर [protected] हैं
मेरा टाटा स्काई कस्टमर आईडी [protected]

Tata Sky Customer Care's response, Apr 4, 2018

Verified Support

Hi, we have raised a service request and you'll hear from us at the earliest.

chhitar lal goyal

from Chennai, Tamil Nadu

I am chhitar lal goyal and I am tatasky customer with subscriber id- [protected].My address have is wrongly saved please correct it from main market, aklera to kesar colony, aklera, jhalawar, rajasthan-326033.
hope to get it corrected soon.
thanks

Tata Sky Customer Care's response, Apr 8, 2018

Verified Support

Hi, your concern is certainly noted! We will contact you soon regarding this.

Ato Domnic

from Kolkata, West Bengal

Please help with the error..

rebekah sandra

from Cumbum, Tamil Nadu

We have recharged for one year.and suddenly from morning it's showing like this can you tell me how to resolve this

Tata Sky Customer Care's response, Apr 15, 2018

Verified Support

Hi, allow us to help you! Please share your Subscriber ID for further assistance.

Arun_74

from Badarpur, Assam

Tata Sky Customer Care's response, Jul 2, 2018

Verified Support

Hi, we have raised a service request to sort this and you'll hear from us at the earliest.

Tata Sky Customer Care's response, Jul 2, 2018

Verified Support

We tried calling you on your RMN but couldn't get through. Please share your alternate contact number for quick services.

Rakesh Ranjan Samal

from Noida, Uttar Pradesh

Have been getting this error since today morning.
Set up box needs to be paired
(Pairing error)

Nds no:[protected]
Digi card id:[protected]

Tata Sky Customer Care's response, Feb 25, 2019

Verified Support

Hi, we understand what this has been like for you. We have raised a service request to sort this. Rest assured, you will hear from us soon. Meanwhile, you can also watch TV on the Tata Sky Mobile app or on watch.tatasky.com at no extra cost.

Tata Sky Customer Care's response, Feb 27, 2019

Verified Support

We hope your entertainment is back on track. Let us know if you require further assistance, we will help you right away!