Tata Sky — Setup box not functioning as expected

Address:

Bangalore, Karnataka

Hi, I have raised a complaint to tatasky regarding issue with setup box, then the dealer to my area approached us and changed the setup box, and after that the situaiton has become more worst we are not able to view the channels very frequently. Initially we have setup box used for 1.5 years and after that, the team has changed two setup boxes and charged Rs.500 /- for replacement of setup boxes. Now the worst part is i am not able to view channels and sometime i cant hear the voice and sometime i cant see the video. I have raised a complaint with TATASKY on[protected] for the issue and WO# GPHQGXO, which is still pending. When ever i call the customer care they keeps me on hold for 30 min and no one will answer the calls.