Tata Sky — Setup box - Tata Sky

Why do Tata Sky charge customer upon set box hardware failure? how much genuine it is? it's repaired within 2 years! i.e, hardware development failure. should have been warranty / extended warranty /insurances e.t.c Any service provider, can charge for services not for hardware failures! it's cheating!!
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I’d suggest you to provide your subscriber ID here so that they can get in touch with you. I once faced an issue where I paid for the package amount but my account was de-activated. I too made the complaint here and tata sky immediately responded to it. All I had to do is submit my subscriber ID. They resolved my issue by activating my account and providing for the days I was unable to view television. I am sure they will look into your matter and if you are in-warranty resolve your issue at no extra cost.

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