Tata Sky — Signal problem for entertainment channels

Address:	Mumbai City, Maharashtra, 226016
Website:	www.tatasky.com

Hi,
I am using my tata sky connection (id no - [protected]) since last 5 years.
But since last one/ two months i am facing signal problem to see entertainment channels including door darshan.
Rest all channels of news/ sports/ movies/ regional etc are being telecast uninterrupted.
Also there is no problem with active channels comes along with same continuation with entertainment channels (sponsored by tata sky).
Somehow i got to know that there is some satellite shifting done by tata sky recently therefore several users are facing this problem.
I have complaint many time for this, but tata sky demands for service charges without any assurance whether the problem will not persist again, or they say to run master reset. sometime problem gets resolved for few hours sometime not, but no solution till date from tata sky.
I want you to take it up with tata sky.

Thanks & regards
Mukul tripathi
[protected]