Tata Sky — Signal quality and unable to view some channels

Address:	Jaipur, Rajasthan, 302017
Website:	tatasky.com

We have a tata sky conenction at home and our subscriber id is [protected].
Since last many days we are not able to see star plus channel and few english movies channel which we had subscribed for. Today we called up there hel desk at no [protected].
They said that there technicial will visit and charges of 200/- will be applicable. Beffore that there call centre executive told us to check signal quality which was below 60. They told that this should be above 80 for seam less viewing and for this there technical guy has to visit. We refused for the charges as since we have subscribed for the channel and if there signal quality does not support its there duty to ratify. Upon arguing with some lady pushpa at there cal centre we also received call from mr trilok who also refused to provide this service free of cost.