Tata Sky — since 3 days my tata sky not receiving signals.

Address:	Mumbai City, Maharashtra
Website:	tatasky

My Tata Sky ID is [protected]. Since last 3 days I am not getting signals. When I tried to contact on Customer Care center it is very difficult to lodge as first it ask press various numbers and then I need to wait for 3 to 4 minutes by this time I am wasting my time as well as my mobile money.