[Resolved]  Tata Sky — splitting of secondary connection to a new subscriber id

I have requested tata sky to split my secondary connection to a new rmn and subscriber id on sunday[protected]. The reference no is. 1jy250kn.

I told them this is very urgent and they too highlighted the request. As of[protected], no communication from tata sky regarding my request.

I request tata sky to look into this request, and solve it at the earliest.
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Aug 9, 2019
Complaint marked as Resolved 
Tata Sky customer support has been notified about the posted complaint.
Verified Support
Jul 09, 2019
Tata Sky Customer Care's response
Hi, we understand your concern. We're unable to fetch any account with the provided details. Kindly share your RMN/Subscriber ID so that we can assist you at the earliest.
Complaint comments 

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Hi I am facing the same problem but I wasn't out of station nor my TV was not in use.. I watch TV daily but still I got the same problem like everyone else... Please look into the matter and do something. We ain't recharging every month to see this kind of message on the screen.

Tata Sky Customer Care's response, Jul 10, 2019
Verified Support
Hi, we understand your concern. We've raised your concern to the concerned team to sort this, you'll soon hear from us.
Tata Sky Customer Care's response, Jul 12, 2019
Verified Support
We were unable to get in touch with you. Do share an alternate number so that we can get in touch with you at the earliest.
When I recharged my tatasky account and try to watch TV it seems an error popup message: The set top box need to be pair
Please call customer care if problem persists.All lines...(care contact no)..
Nds no .(privacy)
Digicard no.(privacy)
(14)

Knkhanjannath's reply, Jul 8, 2019
No the problem has not been solved
Tata Sky Customer Care's response, Jul 10, 2019
Verified Support
Hi, we understand your concern. We've raised your concern to the concerned team to sort this, you'll soon hear from us.
Tata Sky Customer Care's response, Jul 11, 2019
Verified Support
We hope we have already communicated with you regarding this. Do let us know if we can assist you with anything else.

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