[Resolved] Tata Sky — Subscriber id is [protected]- poor customer service

anooparavind

from Madurai, Tamil Nadu

Address:	600041
Website:	[email protected]

I am Anoop Aravind, My subscriber ID is [protected], I had a trouble in my connection which is not working from Monday, i lodged a service call on Thursday & the customer services associates assured that it will be resolved within 72 hrs, Extremely dissatisfied with the services, Poor customer care service with unable to resolve any queries, Service associates keep telling about cyclone which was happened in Chennai on Monday or false commitments that it will be resolved soon. No call till date has been given by technician, Please confirm the refund policy & strongly recommend everyone to not opt for Tata sky

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May 10, 2017

Complaint marked as Resolved

Tata Sky customer support has been notified about the posted complaint.

Verified Support

Dec 20, 2016

Tata Sky Customer Care's response We understand what this has been like for you. Allow us to help you. We've raised a Service Request and you'll receive a call from us at the earliest to schedule a visit.

Dec 21, 2016

Updated by anooparavind You people have again disconnected my services without intimation & that too without calling in my registered mobile no, Service quality is extremely poor & i am not continuing to your services any more.

Dec 21, 2016

Updated by anooparavind [protected]- poor customer service---Strongly recommend to train your staff as they are not aware of facts as you people will lose all the goodwill that has been created in no of years