[Resolved] Tata Sky — subscription issue

Ravi Icf

from Chennai, Tamil Nadu

Address:

Chennai, Tamil Nadu, 600040

My tatasky connection ID is [protected]. on 06.10.19 i paid Rs1099 for semi annual tamil HD pack. but now i have received SMS stating that my service will be ended on 02.01.2020. when i contacted the customer care the representative says that i am not eligible for semi annual pack. but while making payment it showed as semi annual. even now if i login and opt for recharge it says semi annual pack Rs1099. the screen shows this option only. since it is mentioned as semi annual pack i should get the service for six months. kindly resolve this issue.

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Feb 7, 2020

Complaint marked as Resolved

Tata Sky customer support has been notified about the posted complaint.

Verified Support

Jan 07, 2020

Tata Sky Customer Care's response We were unable to get in touch with you. Do share an alternate number so that we can get in touch with you at the earliest.