Tata Sky — Tata sky call centre (t/no:[protected]) always increase existing package into high rate package after offering free additional pack.

My Tata sky Registered mobile No: [protected] . My last two recharge dt 12/05/16 and 03/06/16(due to deactivation). At present I have changed my pack into Dhamal mix pack on 03/06/16 with written complaint to call centre as "Your call center(Telephone No: [protected]) always forgets to revert package into previous pack after offering additional free pack with existing one base pack for which we, the customers, always suffer for making payment of high rate package."

My main complaint is 1) the practice of change into high rate package without written information by E-mail, is to be stopped by Tata sky call center or Call center has to be change by Tata Sky 2) My early payment on 03/06/16 due to deactivation of my Tata Sky account must be compensated.