Tata Sky — Tata sky relocation issue.

Address:Bangalore, Karnataka, 560077
Website:www.tatasky.co.in

I placed a relocation request on 30th September 2016 and uninstalled the DTH from my old house. Tata sky technician can home next day and said he need to get some receiver to install. However, i called him next day but no response, 2nd day no response as well. Tried this for 6 days and finally gave up. Now that i called customer service they said the installation is done. Now that i informed them again they said that the issue has been escalated and a technician will revert within Saturday... unfortunately, no one called. Sunday (7th day) i called the customer service. after continuous follow-up someone from Hebbal office called and said they would send the technician to the new house. And as expected no one turned up. on Monday. 10th i called up the nodal officer Nazneen who further escalated the matter but for her bad luck and mine, i had to talk to her for 5 times until finally hebbal tata sky office called and technician was ready to come in 45 mins. As the issue not resolved yet. i cannot comment more but wait for the technician to come down and i take the entire frustration on him. The issue will not end here. They need to reimburse the rentals deducted for the last 10 days and the send an apology note.
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