Address: | Ranga Reddy, Andhra Pradesh, 500088 |
Yesterday my tv and set top box was working properly. Today, i. E 05 april 2018, i got a message on my tv screen as "this is the wrong card for this set top box (Pairing error) nds no.[[protected]
1 ] digicard id is[[protected]]"
My subscriber id is [[protected]]" with a blank screen.
I contacted customer care but they are saying that they will send a technician which will be charged from me.
Why should i pay the technician visit charge while the issue is from your side and it is not something to do with hardware it is a software issue as it was paired correctly till yesterday.
Please resolve this problem as i trust your good company. I am a loyal tata sky consumer.
Thanks.
Navneet kumar
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