[Resolved] Tata Sky — tata sky set top box showing pairing error

Sujith Subramanian

from Ernakulam, Kerala

Address:

Thiruvananthapuram, Kerala, 695581

I has gone out for 3 months and after that when i recharge it's showing error. I can't see any of the channels now. The error showing in my tv is as listed below.

" this is wrong card for this set top box (Pairing error)
Nds no[protected]
Digital card id is[protected]
(14)

Need a solution

My mob no: [protected]
Please do contact me as soon as possible.

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Jun 29, 2018

Complaint marked as Resolved

Tata Sky customer support has been notified about the posted complaint.

Verified Support

May 29, 2018

Tata Sky Customer Care's response Hi, we have raised a service request to sort this and you'll hear from us at the earliest.

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Comments

Shivanisd

from Khed, Maharashtra

Hi I recharged tata sky and opened TV after a long time. Its showing- This is the wrong card for this set top box pairing error message. Please help and fix the issue. My Subscriber ID [protected]. I live in pune my phone- [protected].

Tata Sky Customer Care's response, May 31, 2018

Verified Support

Hi, we have raised a service request to sort this and you'll hear from us at the earliest.

Tata Sky Customer Care's response, Jun 3, 2018

Verified Support

We tried calling you on your RMN but couldn't get through. Please share your alternate contact number for quick services.