Tata Sky — Tata sky telecaller misguides customers and added unwanted channel packs

Address:	Ahmedabad, Gujarat, 382418
Website:	www.tatasky.com

To day (18.05.16) at 11:30 am received call from your tata sky tele caller executive.
He informed me about my account balance and offered to add packs "sports pack & al-carte pack (Zee studio)" which i refused to add in my current pack"dhamal mix (270/month)". I wanted to continue my current packs.
Though i refused to add above mentioned packs, he changed my current pack and added sports pack and al-carte pack (Zee studio). Which is useless for me.

I am very shocked when i received message that my packs has been changed. (380/month)
This is something ridiculously which down the image of tata sky company.
This is not right policy/path to do business. Such kind of executive / company person spoiles the image of company and let the customer think about another dish connection, hence it results in loss of customer and business.

Require needful action against these kind of inconvenience.

Naresh pande
Ahmedabad
[protected]
Id-[protected]