Address: | Kolkata, West Bengal, 700008 |
This is to inform you that i am holding 2 tv's in my house and for the last 25 days i had been requesting the customer care of tata sky to deactivate connection for my primary tv which has not been done till date. Just a week back there was a verification call for the tv deactivation and i was told that my primary tv will be deactivated and i will receive an sms for the confirmation but till date there is no sms been given to me. I have already given the customer id no of my both the tv's to the customer care. I spoke to ms jhanvi the senior for the customer care but she was unable to understand the problem due to disturbance in the phone.
Anyway, if, it was complicated then the customer care should have informed me that they are unable to deactivate my primary connection then i will look for another option. They have just wasted my time.
I would appreciate a line of confirmation from your end since my id number is given above.
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