[Resolved] Tata Sky — Tatasky service subscription deactivation issue | |||||
Refund for Secondary connection deactivation issue vs adjustment of amount on primary connection. I have three settop boxes. One primary (hdpvr), 1 secondary (hdpvr) and third also secondary hd box. I requested for deactivation of services from secondary. Two boxes. Before deactivation of services from two secondary boxes the accounts were showing validity upto 23rd August 2016. When i asked if the remaining amount from the remaining balance for two boxes will be reimbursed to my primary account and got the confirmation that the amount will be settled on pro-rara basis to the primary account. But after deactivating services from two secondary connections the amount deposited back to primary account was only to extend the validity by ONLY THREE DAYS. when enquired about the same the executive told that this was the only amount which could be deposited back after discontinuing service three months short of actual validity period and that could only extend the validity of primary connection by three days.by saying this the executive kept me on hold and then discontinued the call. I am clearly cheated by tatasky. I wont suggest tatasky services to any of my friends or relatives. Can anyone please help..? Was this information helpful? | |||||
May 27, 2016 Complaint marked as Resolved This issue has been resolved very quickly after raising the concern on this website (http://www.consumercomplaints.in/).
Tatasky executive called immediately on the next day and informed that the balance amount has been deposited to the primary account. Tata Sky customer support has been notified about the posted complaint. | |||||
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This website https://www.consumercomplaints.in has proved to be very helpful in getting the refund issue with Tatasky resolved.
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