Tata Sky — Technical error and potential fraud in the system

Address:

Mumbai City, Maharashtra

To The chairman, TATAsky Mumbai Sub : Serious technical error and possibe fraud Ref : My mail dated 1/5/205 : ********************************************************************************...⇄ Despite my specific and serious complaints my above mail is not replied till date.. The issue and complaint given by me is a serious issue but it continued to be ignored The incidents happened two times so far and goes unaccounted and ignored putting me as customer at risk ( I do now know how many customers are already affected by this type of so called technical error or fraud) Today (14/6/2015) my Tatasky shows again urgent payment and subscriber id is shown as [protected] which again seems to be wrong id. ( last time it showed as [protected] which was also wrong) The wrong id is still showing till now and message payment due on 13 6 2015 appears. The channel is also deactivated. I myself do not know much is balance in my account and whether the activation is due to lack of balance or due to wrong id being shown. On verficiation of site my account shows sufficient balance of rs.1100 and valid till sep 2015 now. But the screen contines to show wrong account and says it is expired. This is the third time such technical error happening and on all earlier time i had to fight to get back my money. This time I have not remitted as i know it is something wrong with tatasky and my money is sufficently lying with tatasky. I want this mail to be placed to chairman tatasky and it is not done I will be compelled to social meida and bring it to the notice of chairman tatasky thr public media as my repeated plea of possible fraud and hijacking of my funds to other subscriber id. I sent this mail to tatasky on 14th june and no one attended and hence i am posting this in this complaint box. P.K.Ravi 103 B Kukreja Palace Earlier mail is given below; To The chairman, TATAsky Mumbai Sub : Serious technical error and possibe fraud Ref : My mail dated 1/5/205 : ********************************************************************************...⇄ Despite my specific and serious complaints my above mail is not replied till date.. The issue and complaint given by me is a serious issue but it continued to be ignored The incidents happened two times so far and goes unaccounted and ignored putting me as customer at risk ( I do now know how many customers are already affected by this type of so called technical error or fraud) Today my Tatasky shows again urgent payment and subscriber id is shown as [protected] which again seems to be wrong id. ( last time it showed as [protected] which was also wrong) The channel is also deactivated. I myself do not know much is balance in my account and whether the activation is due to lack of balance or due to wrong id being shown. I want this mail to be placed to chairman tatasky and it is not done I will be compelled to social meida and bring it to the notice of chairman tatasky thr public media as my repeated plea of possible fraud and hijacking of my funds to other subscriber id. VB Lane ghatkopar east mumbai