[Resolved]  Tata Sky — the connection was rechaged with amount of rs. 1000/-. inspite of recharge tv showing error.

Address:#575, sector-4,Panchkula

Card id[protected]
Tv id [protected]
Mob. No. [protected]
Inspite of checking of all the connections the tv is showing the signal problem.
It might be possible that the tatasky may have change the vendor where old set off box may not be matching.
It is requetsed to take necessary action in the matter and if any engineer is to be send to sort out the problem then date of visit and mob. No. And name may be intimated on mob. No. [protected].
An early action is solicited.
Was this information helpful?
No (0)
Yes (0)
May 6, 2020
Complaint marked as Resolved 
Tata Sky customer support has been notified about the posted complaint.
Verified Support
Apr 05, 2020
Tata Sky Customer Care's response
We hope that your concern has been addressed. Let us know if you require further assistance, we will be glad to help!
Complaint comments 

Comments

I have recharged my tata sky dish tv account (billdeshbrq.[protected]@hdfcbank) on 21st march 2020, at 07:39 a.m.But its still showing that i have not recharged my account. kindly check the defaults. i have given the payment details below.

Tata Sky Customer Care's response, Mar 27, 2020
Verified Support
Hi! That's not how it should have been. Let us have this checked. Please share your RMN or subscriber ID.
I am facing problem...I have also recharged my Tata sky then also i recharged tatasky still
it is not showing recharge and in channel error 14, pairing error and so.(sub.id.[protected])

Tata Sky Customer Care's response, Mar 27, 2020
Verified Support
Hi! That's not how it should have been. We have raised an SR# 1ZE6LZSC for you and will contact you soon.
Tata Sky Customer Care's response, Apr 14, 2020
Verified Support
We hope your concern has been addressed! Let us know if you require further assistance, we will be glad to help! 
I didn’t use the tata sky for 3-4 months and recharged now but getting pairing error and wrong card error. Tried to contact tata sky but not able to get in touch with customer care.

Tata Sky Customer Care's response, Mar 27, 2020
Verified Support
Hi! That's not how it should have been. Let us have this checked. Please share your RMN or subscriber ID.
My Tata sky was deactivated from last 9 months. I was out of town, but now today i recahrged my Tata sky with rs 398 but still it is showing
This digicard is not with setup box or pairing error.
Please correct this
Digicard id is[protected]
Tata Sky Customer Care's response, Mar 27, 2020
Verified Support
Hi, that's not how it should have been. We have raised a service request to sort this and you'll hear from us at the earliest.
Tata Sky Customer Care's response, Mar 28, 2020
Verified Support
We hope your concern has been addressed! Let us know if you require further assistance, we will be glad to help!
Tata Sky Customer Care's response, Mar 28, 2020
Verified Support
We hope your concern has been addressed! Let us know if you require further assistance, we will be glad to help!
I haven’t used my Tata sky box for over 3 months. On finally turning it on, it’s displays a pairing error which says that this is the wrong card for this set top box.
Tata Sky Customer Care's response, Mar 27, 2020
Verified Support
Hi, that's not how it should have been. Kindly share your RMN/Subscriber ID so we can assist you better.

Post your Comment

    I want to submit Complaint Positive Review Neutral Comment
    code
    By clicking Submit you agree to our Terms of Use
    Submit
    Tata Sky
    customer care contact
    Customer satisfaction rating Customer satisfaction rating is a complex algorithm that helps our users determine how good a company is at responding and resolving complaints by granting from 1 to 5 stars for each complaint and then ultimately combining them all for an overall score.
    Read more
    42%
    Complaints
    12301
    Pending
    0
    Resolved
    5113
    Tata Sky Address
    Unit 301 to 305, 3rd Floor, Windsor, Off C.S.T. Road, Kalina, Santacruz (East), Mumbai, Maharashtra, India - 400098
    View all Tata Sky contact information