[Resolved] Tata Sky — the pairing error of the card ,despite of having proper card with sufficient balance

Vrushali Purandare

Address:

Mumbai City, Maharashtra, 400028

Dear sir,
It's Utterly dissatisfied service provided by the tata sky despite of having sufficient balance and proper card suddenly we started having this below message stating, " This is the wrong card for this set top box ( pairing error ) For better clarification I will attach the photo .

I request you to please take stringent action against these people .

+1 photos

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Apr 4, 2020

Complaint marked as Resolved

Tata Sky customer support has been notified about the posted complaint.

Verified Support

Mar 02, 2020

Tata Sky Customer Care's response Hi, we understand your concern. We have raised a service request to resolve your concern at the earliest. Rest assured you will hear from us soon.

Verified Support

Mar 03, 2020

Tata Sky Customer Care's response We hope your concern has been addressed! Let us know if you require further assistance, we will be glad to help!

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Comments

Subir dey DEY Subir

I want tell that I have already recharge my setup box but still still it is showing it this is wrong card for the setup box. I am using this setup box since 1 years or more but still this problem is irritating me. My card is connected with the primary box. Please I need the solution fast. Please help me as soon as possible

Tata Sky Customer Care's response, Mar 3, 2020

Verified Support

Hi, you definitely have our attention. Kindly share us your RMN/Sub ID and let us do the rest.