Tata Sky — To deactivate hd channels

Address:Mumbai City, Maharashtra, 400709
Website:www.tatasky.com

I want to deactivate my hd subscription pack but whenever i call on help line no. they only talk about recharge and there dumb products... i want to talk to customer executive to deactivate hd channels but they are not providing the service... in last month on 18th nov i have done recharge of Rs.250 for channels and whooooosssshhhh now i got a message from last week for saying my account is going to deactivate on 2nd dec please recharge your account... i mean wtf... how they are calculating the days... i have recharge for 1 month pack... please solve it... and as i have attach the screenshot of message...
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