Tata Sky — Unconsented activation of Active Games and very troublesome, frustrating, rude experience

Address:

Pune, Maharashtra

My Subscriber id is [protected]. I had lodged a complaint for refund of amount due to unconsented activation of'active games' on my account, complaint no. IXOD3J5. While lodging this complaint through online chat option I was told that this activation was done in response to a call from my registered mobile number whereas no such call had been made, I had also asked to share the call on which the consent was give. As a response to this complaint I received a very rude mail from someone named tasneem denying the refund still saying that it was added with consent when that is not the case. This is shokingly unethical experience from a TATA brand. I also received a call from no. [protected], the representative was very rude and arrogant and provided misleading information, tried to close the complaint without giving solution If you need any service or lodge a complaint with TATA sky be ready for a troublesome, frustrating and tiring experience. DONT GO FOR TATA SKY