[Resolved]  Tata Sky — unexpected service

Address:New Delhi, Delhi

Id: [protected]

By mistake happened to do an additional top up therefore, within seconds called up tata sky customer care to report this error made on my behalf.
They said they would get back, it has been a week since!

Today when they did, it was not possible to get my refund. so much for a human error? easy at accepting the money but such hassles at returning?

This has not only caused me monetary irritability but also added to stress and high discomfort. I am hereby, convinced to discontinue my tata sky and I least expect to not get any further calls to reinstal it because please let's not add to my discomfort.

It was good having tata sky for all our televisions but because of a rather uneasy customer service, the disappointment has left us only with this option.

Thanks!
Was this information helpful?
No (0)
Yes (0)
Aug 10, 2019
Complaint marked as Resolved 
Tata Sky customer support has been notified about the posted complaint.
Verified Support
Jul 08, 2019
Tata Sky Customer Care's response
Hi, your concern is certainly noted. We're looking into it right now. Please hold on a little longer. We will get back to you soon with a solution.
Verified Support
Jul 08, 2019
Tata Sky Customer Care's response
Hi, we were unable to get in touch with you. Share an alternate number so that we can get in touch with you at the earliest.
Complaint comments 

Post your Comment

    I want to submit Complaint Positive Review Neutral Comment
    code
    By clicking Submit you agree to our Terms of Use
    Submit
    Tata Sky
    customer care contact
    Customer satisfaction rating Customer satisfaction rating is a complex algorithm that helps our users determine how good a company is at responding and resolving complaints by granting from 1 to 5 stars for each complaint and then ultimately combining them all for an overall score.
    Read more
    42%
    Complaints
    12301
    Pending
    0
    Resolved
    5113
    Tata Sky Address
    Unit 301 to 305, 3rd Floor, Windsor, Off C.S.T. Road, Kalina, Santacruz (East), Mumbai, Maharashtra, India - 400098
    View all Tata Sky contact information