Tata Sky — Unfairly charged for service not used

shamit98

from Bengaluru, Karnataka

Address:	560062
Website:	tatasky service

Hi
I am being charged for multi TV Channel for last six months which I have not used at all.
I had asked for Multi TV for only only one month and clearly mentioned that I do not want it after one month, as my parents were visiting me for one month .
I am being charged for the last six months and unable to stop that service from Tatasky website or from their helpdesk
Now my connection is disconnected as I raised this point and not paid.
Earlier also, I had been charged once for Service Visit in my bill though was no issue in my house, but in Outside Infrastructure of Tatasky which provides common infrastructure for the entire apartments

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Comments

Lalit Powar

from Bengaluru, Karnataka

I’d suggest you to provide your subscriber ID here so that they can get in touch with you. I once faced an issue where I paid for the package amount but my account was de-activated. I too made the complaint here and tata sky immediately responded to it. All I had to do is submit my subscriber ID. They resolved my issue by activating my account and providing for the days I was unable to view television. I am sure they will look into your matter and resolve your issue.