[Resolved] Tata Sky — unnecessary charges

[email protected]

Address:

Chennai, Tamil Nadu

I complained to Tatasky that my DTH services are down and they arranged a field visit appointment.

Tatasky WO No# 1-1YCDOQA6.

He did antenna realignment and it was fixed. But then he replaced a signal splitter switch and a cable connector which was not necessary.

He did this to add Rs.250 for parts as part of the visit.

He then left the new connector hanging as it was not needed.

The money is not important but the nature to change unnecessary should be condemned.

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Apr 29, 2020

Complaint marked as Resolved

Tata Sky customer support has been notified about the posted complaint.

Verified Support

Mar 16, 2020

Tata Sky Customer Care's response Hi, we understand what this has been like for you. We are looking into the matter now. Allow us some time as we figure the best way to solve this issue for you. You will hear from us shortly.

Verified Support

Mar 18, 2020

Tata Sky Customer Care's response We hope your concern has been addressed! Let us know if you require further assistance, we will be glad to help!

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Comments

Vicky Martolia

from Powai, Maharashtra

My tatasky is showing this card is wrong for this setup box how can i resolve this problem please solve this problem i do many tuingsas much i can i was recharge my tatasky account yesterday bt it will not working

Tata Sky Customer Care's response, Mar 19, 2020

Verified Support

Hi, that's not how it should have been. Let us have this checked. Please DM us your RMN or subscriber ID.