Tata Sky — unsubscribe my binge account

I have requested it many times to local vendor but he just keeps saying will come tomorrow and doesnt come at all.
I am unable to cancel the binge subscription online.
None of the numbers provided for up west work.
Fees for binge is unnecessarily getting cut from my account and it feels like harassment.
Kindly cancel my binge subscription and if possible refund me money cut for my binge connection.