Tata Sky — Upgrading packages without my concern

Address:	Mumbai City, Maharashtra, 400005
Website:	www.tatasky.com

I m a subscriber of Tatasky, i found my packages upgraded by them automatically. secondly i tried with through tatasky portal but it required password, i said i forget the current password they given me a code on my mobile. when i log with this code number again same they asked about current password, without this i can not proceed. Thirdly i tried with helpline no.as give in help desk, they said about your package will down after 12 Aug., not now. I tried with any BPO person who can solve but could not find any option in that helpline number. I need a Manager or Chief Manager from Tatasky, mumbai circle. Thanks And regards...Ashish chakravorty, [protected]