Tata Sky — Weak signal /lag

Address:	Jaipur, Rajasthan, 303706
Website:	tatasky.com

Tata sky - weak signal /lag
Tatasky team – my name is ankur solanki and my rmn is [protected]. I don’t have words to explain the most pathetic cable services provided by tatasky. The help center team is full o[censored]nprofessional and highly disgraceful people; who are not there to resolve the problem but to misguide end-user and make fake promises. And the field technicians are step ahead and charges rs. 200/- per visit, they are force to booking complaint with technician visit, like they have received commission for the same. I have been facing weak signal and lag issues since the two day. And since then i have been reporting issues with help-desk executives. And every time these reprehensible people taking my call and doing nothing.
Last time when i raised the complaint to customer care and they refused complaint without confirmation for technician visit and charges rs. 200/-. They saying "sir hum technician visit ke alawa koi complaint not nahi karte hai, yahi company ki policy hai". Its mean signal not received by your modual and pay by customer. As per their talking i thought and assume that the signal not receive is by chance, its create by tata sky technician for flay of customer.

Also i am not received service of tata sky but my balance is contunius down like i have received all service in well condition.

I have raised 2 time complaints, but no actions have been taken to resolve the problem until now.
This shows how unprofessional tata sky team is and they all are busy in making false promises and catching new customers and not on the services.
Pl. Note if the connection cannot be rectified by you and why should you not given me my tata sky service charges and return my subscription money.

With regards

Ankur solanki
[protected]