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[Resolved]  Tata Sky — why charge for your poor service

Address:SECTOR 7, New Delhi, Delhi, 110075

I am a firm believer that only tata group is honest business house in india. Unfortunately your tata sky has frequent break downs. I have been told by your complaint section that we shall be charged for technicians visit. Please note that fault is in your service for which i am being charged. As i stayed for so long with you now as your business model is changing i will also shift to some other service provider.
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Jan 19, 2020
Complaint marked as Resolved 
Tata Sky customer support has been notified about the posted complaint.
Verified Support
Dec 16, 2019
Tata Sky Customer Care's response Hi, we understand your concern. As per our company policy, these services are chargeable.
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3 Comments

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Comments

Sir making information in wrong way to make money by technician that sent by Tata sky and use intellect way to take the receiver and put charges amount 900 so take action as much as possible
Reply
Tata Sky Customer Care's response, Dec 16, 2019
Verified Support
Hi,

we strive to give the best of service to all our customers. Kindly share your RMN/Subs ID so that we can assist you further.
We have shifted our residence. Now we are in our own residence.we want to reinstall the tata sky connection. We have 2 television's one at home and other at shop.we want to emerge 2 tata sky connection into one...pls provide fast service
Reply
Tata Sky Customer Care's response, Dec 16, 2019
Verified Support
Hi, help is here! Please share with us your RMN/Subscriber ID, we will assist you further.
I am getting a blank screen with this message - ''The set top box needs to be paired. Contact the customer care if the problem persists.'' I was on call with the customer care numbers are not working, "says temporarily out of service"
Please solve this issue soon
Reply
Tata Sky Customer Care's response, Dec 18, 2019
Verified Support
Hi, we can understand your unpleasant experience. Please share your RMN/ Subs ID for further assistance.

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