Submit a Complaint
Satellite, Cable DTH TV
Tata Sky

[Resolved]  Tata Sky — without explaining anything about packages installed the service

Address:500040

I'm the new customer of tata sky booked this new connection through online and they gave it to tirumala enterprises nacharam near saibaba temple and ph no:- [protected]
The above dealer nor the online customer care people explained me about packages and they simply installed the connection and left... I gave a complaint to customer care regarding this with complaint number 1lsa7xfm which was closed without giving resolution to me...
I contacted the dealer and they spoke with a reckless voice to ask the customer care...
This is not the customer relationship with the company..
Recently my relative tooa new connection with hd box for 6 months with 3200/-.. But this dealer took 1920 with me and installed one month package without explaining the packages..
Kindly resolve my issue and i will pay the difference amount.. Else if it is not possible just disconnect the new connection and refund my amount
Was this information helpful?
No (0)
Yes (0)
Sep 23, 2019
Complaint marked as Resolved 
Tata Sky customer support has been notified about the posted complaint.
Verified Support
Aug 13, 2019
Tata Sky Customer Care's response Hi, we've already communicated to you regarding this over the call. Do let us know if we can assist you with anything else.
Complaint comments 
2 Comments

Related Tata Sky reviews

[Resolved]Tata Sky - Facts about Tata Sky5[Resolved]Tata Sky - Deactivation of services despite paying all the amount3[Resolved]Tata Sky - booked as delivered without any delivering1[Resolved]Tata Sky - Defective service3[Resolved]Tata Sky Dth Services - Improper Price hike and poor response8
View all 12302 Tata Sky Reviews

Comments

My Tata sky phase this problem from last week many i clean my card and put properly in it but no any response,

Reply
Tata Sky Customer Care's response, Aug 13, 2019
Verified Support
Hi, we have duly noted your concern! Kindly share your RMN/Sub ID so that we can look into this.
Book a new connection on 02/08/2019. and your representative said that within 4 days your installation will be completed, but till now not install and even your representative not pick up my call.
My transaction ID no.: [protected].
Name of connection Parth Rangholia

Reply
Tata Sky Customer Care's response, Aug 13, 2019
Verified Support
Hi, we are here to assist you. We are working towards solving your issue on a priority basis. Please allow us some time to sort this.
Tata Sky Customer Care's response, Aug 21, 2019
Verified Support
Hi, we hope your concern has been addressed! Let us know if you require further assistance, we will be glad to help!

Post your Comment

Comment Guidelines
    I want to submit Complaint Positive Review Neutral Comment
    Add Image
    code
    By clicking Submit you agree to our Terms of Use
    Submit
    Tata Sky
    customer care contact
    Customer satisfaction rating Customer satisfaction rating is a complex algorithm that helps our users determine how good a company is at responding and resolving complaints by granting from 1 to 5 stars for each complaint and then ultimately combining them all for an overall score.
    Read more
    42%
    Complaints
    12302
    Pending
    0
    Resolved
    5113
    View all 12302 Tata Sky reviews & complaints
    Tata Sky Address
    Unit 301 to 305, 3rd Floor, Windsor, Off C.S.T. Road, Kalina, Santacruz (East), Mumbai, Maharashtra, India - 400098
    View all Tata Sky contact information